first_imgVermont will receive $200,000 of a settlement(link is external) reached between 45 state Attorneys General and Sirius XM Radio Inc. Sirius XM will pay $3.8 million total and provide restitution to eligible consumers. The settlement resolves claims that the satellite radio company engaged in misleading advertising and billing practices.“We are pleased to have resolved this situation in a way that will make Vermonters whole and stop Sirius XM from engaging in these bad practices in the future,” Attorney General Bill Sorrell said.Complaints against Sirius XM involved difficulty cancelling contracts, misrepresentations that customers’ services would be canceled and not renewed, contracts that automatically renewed without consumers’ consent, unauthorized fees, and failure to provide timely refunds. The settlement requires Sirius XM to change several of its business practices and disclosures and to refund consumers who lost money due to their practices.The settlement covers practices that took place between July 28, 2008 and Dec. 4, 2014. Consumers who have not previously filed a complaint with Vermont’s Consumer Assistance Program have until Friday, May 1, 2015 to file a complaint with CAP. Complaints must describe an identifiable loss that has not been previously resolved. Complaints can be filed at https://www.uvm.edu/consumer/?Page=response_form.html(link is external). Consumers can also contact Sirius XM directly with their complaints. Complaints can be sent by mail to PO Box 33059, Detroit MI 48232-5059 or by going to the following web address: https://listenercare.siriusxm.com/app/answers/detail/a_id/6436(link is external).Vermont was one of six states that served on the multistate investigation’s Executive Committee.Vermont AG: Dec 4, 2014last_img